FREQUENTLY ASKED QUESTIONS
Electra Mobility provides a platform for electric scooter sharing across the Cayman Islands, paving the way for affordable, environmentally friendly transportation, where and when you need it.
Visit the Google Play Store on your Android device or the iOS App Store on your Apple device and search for Electra Mobility.
Opening the Electra Mobility App should automatically lead you to the Map. If not, open the side menu and select Map.
Once you have located an Electra scooter, open the Electra Mobility App and tap Unlock.
You can then scan the QR code located on the left handlebar of the Electra Scooter.
When available, it is always suggested to use bike lanes. Otherwise, ride along the curb of the road. Always pay attention to your surroundings and obey the traffic laws.
In the Electra Mobility App, you will notice areas that are permitted to ride in and those that are not. If you enter an un-permitted zone, the Electra Scooter will alarm and come to a stop until you return to a permitted zone.
You will find designated parking zones within the Electra Mobility App. Always park your Electra Scooter in an upright position, with the kickstand in the down position.
Do not block sidewalks or emergency lanes with your Electra scooter.
$1 to unlock, 0.40c per minute thereafter.
Pricing depends on your location and the time of year. For the most accurate pricing, check the Electra Mobility App.
Before you can unlock and ride an Electra Scooter, you must enter payment details in the Electra Mobility App.
You can also add funds to your virtual wallet in the Electra Mobility App which can be used for future trips.
When in an active session, open the Electra Mobility App and select End Ride. You must be standing next to the Electra Scooter to be able to end your ride. This will ensure the location of the Electra Scooter is correct and complete your transaction.
You must ensure that your ride successfully ended. Until your ride has ended, you remain responsible for all charges incurred.